Shipping policy

Shipping & Delivery

We offer free, tracked shipping worldwide.

When your order ships: usually within 1–3 business days. We email your tracking link as soon as it ships.

Usually arrives in, counted from the day you order (calendar days):

• United States and Australia: 7–14 days.
• United Kingdom and Europe: 8–16 days.
• Canada and other countries: 10–25 days.

Customs, public holidays, peak season and remote addresses can add a few days. Most parcels travel internationally, so tracking can go several days between updates and may show an origin abroad. Items may arrive in separate packages.

Delivery guarantee: if tracking shows no movement for 15 business days, or your order hasn't arrived 10 business days after the longest time above, contact us and we'll arrange a replacement or refund.

Questions about your order? Reply to any of our emails or write to contact@dakellstore.com. We respond within 24–48 hours (1–2 business days).