Free tracked shipping, worldwide.
Every order ships with tracking. These are the times most orders take, counted from the day you order.
| Destination | Usually arrives in |
|---|---|
| United States | 7–14 days |
| Australia | 7–14 days |
| United Kingdom & Europe | 8–16 days |
| Canada & other countries | 10–25 days |
Times are calendar days. Customs, public holidays, peak season and remote addresses can add a few days.
What happens after you order
- Confirmed. You get a confirmation email right away.
- Shipped. We prepare your order, usually within 1–3 business days, and email your tracking link.
- On the way. Most parcels travel internationally, so tracking can go a few days between updates and may show an origin abroad, including Asia. That's normal.
- Delivered. If you ordered several items, they may arrive in separate packages.
Customs & import taxes
Most orders arrive without extra fees. Some countries may charge import taxes or customs duties, which are the buyer's responsibility.
Our delivery guarantee
If tracking shows no movement for 15 business days, or your order hasn't arrived 10 business days after the longest time above, write to contact@dakellstore.com with your order number. We'll arrange a replacement or a refund. Support responds within 24–48 hours (1–2 business days).